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I already left my negative review

1.0
Did this already also and not doing it all over again! Thanks for absolutely nothing and I have nothing nice to say so, Im not going to say anything at all

User's recommendation: Don’t bother.

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#4500314 Review #4500314 is a subjective opinion of poster.

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Rediculous people are running this place and I could do a better job myself without having training!

I have nothing good to say about this whole ordeal! I am told I cannot get my service because Im a go smart customer to call this number which I called they say Im not a ghost smart Customer to call T-Mobile where do I called who says to call go smart Im done. This is ridiculous. They dont have my phone number my IMEI number for my box nothing at all and she couldnt help me. Nobody can help me. Im stuck with a box that I cant use and I am so frustrated. Ridiculous. I intend to keep going with this as far as my complaint goes no wonder its calledpissedconsumer.com and I dont blame the person who wrote that one. They had it right on the money , good luck stupid people dont know anything about Customer Service Customer Service must be hiring they should be

User's recommendation: DO NOT USE THIS COMPANY! They don’t know what they’re doing or talking about at all!

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#4499947 Review #4499947 is a subjective opinion of poster.
Location
Laconia, New Hampshire

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Can you take out the auyomatic payment

Im outside the country and cant make or receive calls .every year I come to colombia and this the first time this happens.I need help solving this issue please I need the phone for work
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#4410024 Review #4410024 is a subjective opinion of poster.
Preferred solution
Acces to my phone line please I’m out side the US
New Reviewer

I don't have a gosmart account

I don't have a go smart account why is it trying to to take money from mi account please cancel whatever it is
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#4209668 Review #4209668 is a subjective opinion of poster.

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Cancel automatic refill

The agent didn't call me back need to know if automatic refill was canceled would someone please call me.
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#3950016 Review #3950016 is a subjective opinion of poster.
Location
Travelers Rest, South Carolina
Preferred solution
Cancel auto refill

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Cancel automatic refill

The agent said she would call me back an did,nt so I don,t know if my automatic refill was canceled or not. Please help.
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#3949914 Review #3949914 is a subjective opinion of poster.
Location
Travelers Rest, South Carolina
New Reviewer

I WANT TO ADD INTERNATIONL PLAN TO MY ACCOUNT

I FOLLOWED INSTRUCTIONS TO INPUT MY TELEPHONE NUMBER BUT, THE AUTHOMATED SYSTEM DID NOT LISTEN. I WAS CUT OFF
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1 comment
#2109988

Hi Kenneth O Ztk. This is Alex from GoSmart Mobile.

We read your post and we are reaching out to you. Our sincere apology for the inconvenience this may have caused you. Allow us to take a closer look into what's going on and ensure a resolution for you. To further assist you, please chat with us through this link http://bit.ly/2GML3M5 or call our customer service at 1-87*-***-****.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

We are looking forward to work with you. Thank you.

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0 0
ID
#3200941 Review #3200941 is a subjective opinion of poster.
Location
Lagos, Lagos
Preferred solution
Deliver product or service ordered

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I need to talk to an agent immediately

I need my money returned back into my account today. My phone is broken. Do not work. Please turn the service off for 973687****.
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1 comment
#2109989

Hi Lisa C Mof. This is Alex from GoSmart Mobile.

We read your post and we are reaching out to you. Our apologies for the delayed response to this. If your issue is still unresolved, please contact us so we can further assist you. You can chat with us through this link http://bit.ly/2GML3M5 or call our customer service 1-87*-***-****.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

We are looking forward to work with you. Thank you.

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#2836785 Review #2836785 is a subjective opinion of poster.
Loss
$59
Preferred solution
Full refund
New Reviewer

Lost my sim card

5.0